Carver Dan's FAQs

Common question from most of our customers

Do instructions come with the puzzle box?

Yes, there is an instruction card that comes with the puzzle box detailing how to open it.

What do I use to fill in the to, from, date and occasion?

Any color permanent marker.

How long does it take for me to receive my puzzle box?

Two to three days priority mail.

What are the sizes of the puzzle boxes?


Will a gift card fit in the puzzle box?


How do you clean the puzzle box?

Clean with fine furniture polish. Do not use water!

Do you ship outside of the US?

Yes, we ship worldwide.

What types of wood are used to make the puzzle box?

Beech, Birch, Walnut, Boxwood,Black Walnut, White Walnut, Maple, Mahogany, Mangosteen
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